My Anka Account
Make a transfer from/to your ANKA Wallet
Summary: Access to your transfer from your ANKA wallet Making a withdrawal from the ANKA wallet Making a deposit from the ANKA wallet Access to your transfer from your ANKA wallet The Anka wallet contains all the user's money transactions. You will ...
I would like to delete my account
We are sorry to see you are about to leave us. For deleting your account, please send your request here to help@anka.africa Do not hesitate to let us know your reasons, we might be able to help you if need be.
Make a purchase with your Anka Wallet
You wish to use the funds available in your Anka wallet to make a new purchase. It is simple! Place your order as usual. Once at the payment step, choose "Wallet" or "Mix payment" as option of payment. Your wallet will be automatically debited. You ...
I cannot find my order
To access your order: Log in to Anka account Click on "Purchases" Click on the order concerned. You can access to all the details of the order and contact the seller. You still cannot find your order If you placed an order and you cannot find it on ...
How does Anka wallet work?
When creating your account, a virtual wallet is set up in it. All monetary transactions are done in that wallet. One can decide to make purchases the marketplace using his/her Anka wallet as a payment method on which no fees are collected. Again all ...
Secured payment on ANKA
Payment on Anka.com is completely secure and is in compliance with today's industry standards. Payment is done in accordance with local regulations for each currency. Data are protected from the moment of entry to the reception of the payment All ...
Plagiarism and counterfeit
Copied or plagiarized products detected by Anka will be automatically disabled. If it happens many times with the same designer, his shop can be disabled. You can report any copied or plagiarized product by going to product page and by clicking on ...
Data protection
Our security tips To protect Anka account and your personal data, we advise you to: Never give your bank information to someone you do not trust. Contact your bank for any suspicious transaction on your bank account. Block the transaction if ...
Preventing fraud
At Anka, we are doing our best to prevent the maximum of frauds. Many internal mechanisms are set up to detect potential fraud and to quickly take action. Those technics are constantly evolving to stay ahead of the fraudsters and their methods. Most ...
Change the displayed language, currency, or country
Anka is available in 02 languages ( French and English), 150 currencies, and 256 countries You can change the language, currency, or country. It is very important to select the right country in order to see the correct shipping cost. Click on the ...
You signed up with a wrong email address
ou can change your email address. Go to your anka.africa account ou marketplace.anka.africa account: If you entered a wrong email, you will see the below message appearing, and you will be able to change your email address by clicking on "click here ...
How to update my personal informations and profile picture?
Update my personal informations Update my address or add new addresses Update my profile picture Update my personal informations You can change your first name, last name, phone number, postal address, your email and password. Once on your account ...
How to update my personal informations and profile picture?
Update my personal informations Update my address or add new addresses Update my profile picture Update my personal informations You can change your first name, last name, phone number, postal address, your email and password. Once on your account ...
My account is blocked or suspended
If your account is blocked, you should have received a notification on your account and an email mentionning the reasons for blocking. Several reasons can explain the blocking of an account: Products breaking our terms of use: To access our term, ...