I would like to delete my account

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• I would like to cancel an order

  All products on Anka Shop are sold by independent vendors who manage their orders and stocks by themselves. To cancel an order, you should contact the vendor directly. Please follow this process to do it: Log into your Afrikrea account and click on ...

• How do I delete my account / store ?

  We are sorry to see you are about to leave us. For deleting your account, please send your request here to help@anka.africa Do not hesitate to let us know your reasons, we might be able to help you if need be.

• How to unblock my account !

  If your account is blocked, you should have received an email stating the blockage reasons. If your shop has been blocked because of products that violate our terms of use, you can check our article moderation rules here. If you did not receive it ...

• My account is blocked or suspended

  If your account is blocked, you should have received a notification on your account and an email mentionning the reasons for blocking. Several reasons can explain the blocking of an account: Products breaking our terms of use: To access our term, ...

• How to create an account on Anka?

  Welcome to Anka! We will be happy to help you join our community. The registration is quick and easy Once your Anka account is confirmed, you can: Add items to your favorites Use Anka internal chat system Place your order To start, follow these ...