Search or Cancel Anka Label
From the **"Shipping" **tab of your account, you will find all the labels/waybills you created.
To cancel a label, you need to click on the small arrow in front of the label/waybill number as indicated by the red arrow on the right. (see screenshot below).
Then you go to the bottom of the page and you will see the button "cancel label".
Once you have clicked on this button the dedicated service will receive your request and validate it within a maximum of 24 hours. You will then be refunded in your ANKA wallet.
If anything, please contact Anka customer service at help@anka.africa
Related Articles
There is an error on the declared weight of your Shipping Label
Did you enter the wrong weight? If there is an error in the weight of your package, here are the two possible scenarios: The package has not been given to the carrier yet: You realize you have entered the wrong weight when generating the shipping ...Be more visible with search filters
Some buyers are in a hurry, while others know exactly what they want. They use the filter searches to better target their searches, this research is therefore an opportunity for additional visibility for creators who fall into the category selected ...Change Subscription Plan / Cancel my subscription
You can upgrade, downgrade or cancel your ANKA plan at any time. Upgrading extends the duration for your next plan. Downgrading means your next plan will be shorter than your current plan. Cancelling means your access to ANKA services stops after the ...I would like to cancel an order
All products on Anka Shop are sold by independent vendors who manage their orders and stocks by themselves. To cancel an order, you should contact the vendor directly. Please follow this process to do it: Log into your Afrikrea account and click on ...I'm not able to generate my shipping label
If you get an error message while trying to generate your label/waybill, we invite you to carefully check the following: Make sure you have the necessary funds in your wallet. Check your address: feel free to type your own address on Google, to make ...