How to configure my general conditions of sale ?
To configure the general conditions of your shop,
- Go to the "Shop" section of your account
- Complete your conditions in the "Custom terms & conditions of your shop" are
Satisfied or refunded
The time limit for exchanges on personalized products and on worn products
Free return
Add the general conditions specific to your shop
Once you have filled in this information, click on the “Update Shop” button.
Related Articles
What are the general conditions of sale on Anka?
It is important to read the following two documents, in order to know the rules that govern sales on Anka. Seller guidelines The general use conditionsProducts authorized for sale
Anka.reserves the right to deactivate products that do not comply with the list of authorized creations, and those reported as copies or plagiarism. If it happens several times at the same creator's, it is his shop which risks being deactivated. ...A step by step sale
A transaction in 5 steps: Step 1: The buyer places the order Step 2: The seller accepts the order Step 3: The seller sends the order Step 4: The buyer receives and evaluates his order Step 5: Payment in the Anka wallet Step 1: The buyer places the ...How to get a sale invoice
On Anka, it is possible to download an order invoice for a buyer and for a seller. If a buyer wants an invoice for an order, he must request it directly from the seller. The invoice is available on the order, by clicking on "Invoice". It can be ...Refunds, returns and exchanges of items
Return conditions: In accordance with European laws and Hamon law, buyers have a period of 15 days to make a return, following the receipt of their order. If the product conforms to the image/description and has no defects, the return costs are at ...