Change the delivery address of my order

Change the delivery address of my order

To change the shipping address of an ongoing order:


  1. Log in to your anka.africa account
  2. Click on "Purchases"
  3. Go to the concerned order , then click on "contact the seller"
  4. Give the new address to the seller


To make sure that the new address will be taken into account, please contact us at help@anka.africa


To make things easy for your future orders, you can add your shipping address to your Anka profile. For that you need to:


  1. Log in to your account
  2. Click on "My account"
  3. Click on "My profile"
  4. Add or change your shipping address, then save.
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