Change the delivery address of my order
To change the shipping address of an ongoing order:
- Log in to your anka.africa account
- Click on "Purchases"
- Go to the concerned order , then click on "contact the seller"
- Give the new address to the seller
To make sure that the new address will be taken into account, please contact us at help@anka.africa
To make things easy for your future orders, you can add your shipping address to your Anka profile. For that you need to:
- Log in to your account
- Click on "My account"
- Click on "My profile"
- Add or change your shipping address, then save.
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